Last updated: 8 June 2026
This Privacy Policy explains how Kunst Studio collects, uses and protects your personal information when you visit our website, place an order, contact us or use our services.
Who We Are
This website is operated by Kettlebrookdesign Ltd trading as Kunst Studio.
Address: Kettlebrookdesign Ltd, Rushfield House, Tilton Road, Billesdon, LE7 9FE, United Kingdom
Email: enquiries@kunststudio.co.uk
For order and payment related correspondence, we may also contact you from sales@kunststudio.co.uk.
Information We Collect
We may collect personal information when you browse the website, create an account, place an order, complete a form or contact us.
This may include:
- Your name, billing address and delivery address
- Your email address and telephone number
- Order details, product choices and customer notes
- Payment status and transaction references
- Messages you send through our contact form or by email
- Technical information such as IP address, browser type, device type and cookie data
We do not store full card details on our website. Card payments are processed by our payment provider.
How We Use Your Information
We use your information to:
- Process, fulfil and deliver your orders
- Send order confirmations, dispatch updates and customer service messages
- Respond to enquiries and support requests
- Manage returns, refunds and exchanges
- Prevent fraud and protect the security of the website
- Meet legal, tax and accounting requirements
- Understand website performance and improve the customer experience
Payments
Payments may be processed by Stripe or another secure payment provider connected to our WooCommerce checkout. Your bank or card statement may show Kettlebrookdesign Ltd for payments or refunds made through this website.
Payment providers process your payment information securely and may collect personal data needed to authorise payment, prevent fraud and comply with financial regulations.
Delivery Partners
We may share the personal information needed to deliver your order with delivery and fulfilment partners, such as your name, delivery address, email address, telephone number and tracking information where applicable.
Website Analytics and Cookies
Our website uses cookies and similar technologies to make the site work, keep baskets and checkout sessions active, measure performance and understand how visitors use the site.
We may use tools such as Google Site Kit, Google Analytics or similar services to collect aggregated website analytics. These tools help us understand traffic, popular pages and site performance.
You can control cookies through your browser settings. Some cookies are essential for the website and checkout to work properly.
Contact Forms and Emails
If you contact us through a form or by email, we use the information you provide to reply to your enquiry and keep a record of the conversation where needed for customer service or business records.
How Long We Keep Your Information
We keep personal information only for as long as reasonably necessary. Order records may be kept for accounting, tax, legal and customer service purposes. Contact form enquiries are kept for as long as needed to respond and manage the enquiry.
Who We Share Information With
We only share personal information where necessary to operate the website, process orders, take payment, deliver goods, provide support, meet legal obligations or protect our business.
This may include:
- Payment providers
- Delivery and fulfilment providers
- Website hosting, security and maintenance providers
- Email and form service providers
- Professional advisers, accountants or legal advisers where required
- Authorities or regulators where we are legally required to do so
Your Rights
Under UK data protection law, you may have rights to access, correct, erase, restrict or object to the use of your personal information. You may also have the right to data portability and to lodge a complaint with the Information Commissioner’s Office.
To make a request, contact us at enquiries@kunststudio.co.uk.
Security
We take reasonable steps to protect your personal information and keep the website secure. No online service can be guaranteed completely secure, but we use appropriate technical and organisational measures to reduce risk.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated date.